Terms and Conditions

Client Consultations

All new clients wanting to have treatment at The Dream Edit Clinic must have an initial consultation.

Consultations involve talking through general medical history relevant to treatment results, lifestyle and dietary factors, along with signing of consent forms. All client data taken during consultation is dealt with in a strictly confidential manner, compliant with obligations under the General Data Protection Regulation (GDPR). Your personal information is never disclosed to third parties or any employees of the clinic and never leaves the walls of the treatment room! Your personal information is very safe in our hands and we abide by all code of ethics at all times. The last thing you want is people knowing your personal business, we get it! so rest assured, all is well in this regard.

If you would like to delete any personal information that is held about you, you are welcome to email clinic@thedreamedit.com and it will be dealt with promptly.

Cancellation Policy

Respectfully, 24 hours notice must be given for changing or cancelling booked appointments. This allows adequate time to fill the appointment slot and offer it to someone else who would like treatment or is on the waitlist.

Cancellations made 24 hours or less before the booked appointment will have their 50% deposits forfeited or 100% of the prepaid treatment kept in compensation to a practitioners time. For new clients who have paid a 50% deposit - no shows, with no contact to say they are not coming, will have the 50% deposit forfeited in compensation for the practitioners time booked. This is also explained in official booking emails that are sent.

Late arrival

Clients who arrive late to their appointments will unfortunately have a reduced treatment time. Full treatment price is charged for the treatment that was booked.  If we are late starting your treatment - firstly apologies! however, you will always have your full hour that you took the time to book with us.

Refusal of Treatment

We reserve the right to refuse treatment at our discretion if we feel the therapeutic relationship is not a healthy one.